New Reviewer

Their irresponsible behavior ruined my credit

Wells Fargo Home Mortgage Written Correspondence P.O. BOX 10335 Des Moines, Iowa To Whom It May Concern: I am in the process of relocating from Rio Grande, Puerto Rico to Amarillo, Texas as part of my job. I currently own a home in Puerto Rico that is financed by Wells Fargo. The company that employs me as a General Manager asked that I transfer to Texas. On May 4th, 2009 I went out with a realtor provided by my company to find a new home. As part of the relocation package I am placed in temporary living until I can find a new home and upon closing all of my belongings are then transferred to my new home. When I contacted the relocation specialist regarding the interest I had in a home I saw, and that I was interested in buying, I was instructed to call Wells Fargo to pre-qualify for a home loan. I called the number she gave me and spoke with a gentleman. He asked some questions such as SSN# etc., and then after a few moments informed me that I did not qualify for a home loan. I was stunned! When I asked why he informed me that it was because my credit score was below 600. I will take a moment to let you know that I have never missed a payment on anything in my entire life. So when I asked how I could have a score that low he proceeded to tell me that it was because I had been late on 8 payments on my mortgage with Wells Fargo! I told him that I had never missed a payment on anything. He then informed me that my wife had called a while back and asked if arrangements could be made to split one of our payments over 8 months. Apparently, my wife, in trying to appease my daughters request for funds in order to change living arrangements in college, called Wells Fargo and made these arrangements without my knowledge. I had previously spoken with my daughter and had told her that I would not fund this change in her living arrangements. However, the point is that Wells Fargo did not have my authorization to conduct this transaction. At no point in time did I ever authorize my wife as being able to conduct ANY transaction with Wells Fargo. While I understand that my wife did this with my daughters best interest at heart, she states that no one at Wells Fargo told her she could not do it. Furthermore, no one informed her that this would have a negative impact on my credit score. In this day and age of "Identity Theft" I cannot believe that an organization such as Wells Fargo would allow this type of thing to happen. I am completely disgusted with your position on this matter and demand that you take these late payments off of my credit report. Your company acted irresponsibly and I will not accept your punitive action towards me. Should you decide to hold fast to your position, I will have no recourse but to assign this to my attorney. I look forward to your decision and hope that you do the right thing. Regards,
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1 comment
#361593

I had the same thing happen to me.

When I finished school I realized that I may not be able to make my mortgage payment for the first time in the nine and a half years since I had been in the place. I called Wells Fargo Mortgage to see if they could do any sort of a hardship program. They offered me a "special forbearance program". I asked specifically if my credit score would be effected and if my interest rate would change. I was told that my credit score would be intact and my interest rate would not change. I was further told that there would be a note placed on my credit score saying that I was on a repayment program, as I would be making "reduced" payments.

Six months later I tried to buy a car, only to find that my credit score had been thrashed by late mortgage payments.

It has now been nine months and I am STILL trying to finalize the modification and stop the recurring negative items on my credit report. I have complained to the FCC, and the BBB. I have sent my story to Senator Jeff Merkley, and he is sending a complaint on my behalf. I have been escalated to the "Presidential Offices" of Wells Fargo Mortgage. I have hired Lexington Law Firm to dispute all negative items on my credit report, and I STILL am going to have to hire a lawyer.

Go with a credit union. Ditch your bank. LET THEM FAIL.

WE ARE THE 99%!

ID
#149161 Review #149161 is a subjective opinion of poster.
Location
Fayetteville, Arkansas
Service
Wells Fargo Mortgage

Charged 9 overdarft charges by rearranging an auto payment.

Wells Fargo charged me 9 overdraft charges on monday, by inserting an automatic debit that came in that day in front of card activity from the weekend. They then told me 4 seperate stories about why this occured: 1. That they are require by state law to pay from highest by lowest. 2. That they must wait for paperwork to come in before they can post and it all came in on monday and then they paid highest to lowest. 3. That they do not rearrange to pay highest to lowest at all. 4. (By Mark in Systems operations) that they do not actuallyget any paperwork, it is all electronic and it is legal and they will do it.
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1 comment
#126754

This same situation has happened to each of my children and recently myself. They showed charges as "pending" Thursday.

Plenty of funds in the account. I wrote a check to someone who took this check to their bank at 3:00 PM on the following Tuesday. The pending charges showed posted Monday. The check caused an overdraft.

The bank reversed the pending charges causing 4 additional overdraft fees, which made the check also an overdraft. The total cost $175.00.

There would have been one charge if the previous charges had not been reversed and Wednesday morning this would have been resolved. Once again this bank uses creative bookkeeping to allow themselves to increase their revenue at the cost of their customers.

ID
#149071 Review #149071 is a subjective opinion of poster.
Location
Seattle, Washington
Product
Wells Fargo Debit Card

I can't believe these people!

Unfortunately my husbands hours were cut back tremendously and we became over 90 days past due, so of course they came and got the car. After finding out what it would require to get the car back which was 1700.00 and proof of full coverage ins. etc we did just that. Well the day was going by and i called a few times to check and the person helping was very short with me not offering me much information so i called the place where they were holding the car only to find out that the car was fixing to go to action. The lady I talked to told me that i needed to call wells fargo right away and tell them to call her and put a redemption hold on the car. When i attempted to do this the person helping me put me on hold 3 times and due to having a prepaid cell phone i hung up and eventually called wellsfargo repo department to try and talk to someone else about it. About 15 min later the person who had been helping me called me back and began to tell me how i was not going to rush her and how impatient i was being and that i should have thought about this before i became over 90 days past due. I told her that Wells Fargo had the rudest people i had ever known working for them and I hung up. Well her supervisor called I answered and she said I am so and so supervisor and I am calling to find out why you keep calling wells fargo which i had only called 3 times being placed on hold everytime. I told her that i was calling because they were my leinholder and that i wasnt aware that there was a certain amount of times i was allowed to call. She then told me that she wanted to speak to my husband and that i wasn't allowed to call wells fargo ever again and that they didn't even have to let us have our car back if they didn't want to. Well they ended up releasing the car but we will getting away from wells fargo as soon as possible. Man, what a day!
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ID
#148868 Review #148868 is a subjective opinion of poster.
Location
Bellevue, Washington
New Reviewer

Wells Fargo the lender without a heart

I will hate this company until the day I die.And you can all comment on how its your fault you should pay your payment.Yeah well you can all kiss my rear. We paid our payment up until they raised our amount almost 3 hundred a month to pay escrow for this year and the next two years.We never asked them to pay our taxes. This house isn't worth what we owe on it,but yet we wanna stay and keep our house.So when you ask Wells Fargo to help you out it is a no go.There isn't two people in that place that knows what anyone else is doing. Maybe if they didn't wanna help anyone out they shouldn't of taken all of that money from the government. They should be ashamed of themselves,and God help anyone who they screw over,cause there is a lot of us out there.
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ID
#148650 Review #148650 is a subjective opinion of poster.
Location
Saint Louis, Missouri
Service
Wells Fargo Mortgage
Loss
$88
New Reviewer

Mortgage

wellsfargo need to be suited that are not helping anyone that know we are in a recession and everyone is doing their best to pay their bills why take some home when the could lower the mortage and help poeple and their want be so many empty homes no the rather put familes out doors sad world all about money the goverment need to step in are the presdient and do somehting to help the people they help the auto industry why no help the hard working regular guy help us please someone help us wellsfargo is killing us we are trying to have a home to live in but the won't help us work something out .
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ID
#148625 Review #148625 is a subjective opinion of poster.
Location
Oradell, New Jersey
Service
Wells Fargo Loan
New Reviewer

A chance to stop Wells Fargo

Please, this is a chance to make a real difference with regard to the way Wells Fargo Auto Finance does business. I spoke with a Wells Fargo Rep this morning, and tried to make arrangements to bring my account current (I am behind a payment, like millions of Americans, I had lost my job, and only just recently got a new one). I informed her that I could make the current past due payment on Monday, and she flatly refused to accept any payment. After having spoken to 3 different reps at the company, the best they would do is say that they wont accept the past due payment in full on Monday, and wished me good luck (I do have audio recording of this conversation). Following the conversation, I contacted the Consumer Affairs reporter at one of the local network affiliates here in Columbus Ohio, explained the situation, and played him the audio from the call. After explaining to him what had transpired, and pointing out that Wells Fargo Bank had already received $25, 000, 000, 000.00 (that is $25 Billion) in bailout money from taxpayers, and explaining the lending practices, interest rates, etc. He has expressed a strong interest in doing a story on them. I will be meeting with him next Wednesday to discuss what they are doing, and he thinks that they can be brought under fire for what they are doing. He feels that an expose on their practices can have a serious impact on what they are doing, and that the story of what they are doing does have a potential for full network coverage, if enough examples can be provided for what they are doing, it would be a great help. Even if this doesn't stop them, in our local market, which is very substantial, it will put pressure on dealerships to stop using Wells Fargo Auto Finance, as well as other preditory lenders, as a source of financing, at least in the local market in Central Ohio. This is a large market, and if the only way to hit a company like this is in the pocket, this should do it. I am asking for your stories regarding Wells Fargo Auto Finance in particular since they are tied with 2 other banks that have recieved more Federal Tax Dollars for "Bailout" than anyone else, and are engaging in the exact same practices that have helped lead to the current financial problems here in America. This is a real chance to change them. Please, send your stories to jeffereywatson@***.com I will review and submit them to the reporter during our meeting next week, and will send out responses to all with regard to the story and its' progression. I will be posting this to every board I can find, and should you stumble across one that does not have it, feel free to post it there until May 5th (I need time to get everything together before my meeting). Thank you Jefferey Watson
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1 comment
#85991

:( Yup same issues with these vultures

ID
#148234 Review #148234 is a subjective opinion of poster.
Location
Columbus, Ohio
Product
Wells Fargo Account

Worst credit card company ever!!!

I went on to my wells fargo account and changed my address. The credit card bills still went to a different address for 2 months. Now they closed my credit card without even telling me. When I call and enter my card number and try to speak with a customer support person. It says, "sorry we can't help you" and hangs up. screw that!!! the rest of this is for the word count. so blah blah blah blah and so on and so forth. Jack and Jill went up the hill to fetch a pail of water, you know the rest
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ID
#148016 Review #148016 is a subjective opinion of poster.
Location
San Tan Valley, Arizona
Product
Wells Fargo Account
New Reviewer

!

I went to wellsfargo a few months ago with my brother to cash his check. He doesn't have an account there and he has downsyndrom but can still talk and everything. The first time they needed two forms of id. We forgot and only bring one form of id. They then asked us if we want to open an account for him because then we don't have to pay the fee of cashing the check, I told them no because my brother don't even knows how to read or write and don't even know how to speak english. We then return home and bring another id along. When we got there again, we didn't even reach the teller, we were just at the line, and one of the banker rush at us and ask us to open an account there, I said no, my brother will not be using it. He only recieved government assistant and everytime we will just cash it. Then we got to the teller and the same banker was there also, now both the teller and the banker was asking us, trying to persuade us to open an account there when I told them we won't because my brother will not be using it, they kept on asking and insissting and I kept on saying no and there were some tensions, finally the teller got our ids and cash our checks for us. He was really angy because we don't want to open an account there and you can see it in his face. When he gave our ids back he didn't even gave it back nicely, he kind of slam it to where the window is so we can pick it up and he also kind of gently throw our cash at the window also, like here you go!! I was very angry because this is alot of disrespect. They are angry at us the customer for not opening an account? That's bull, if we don't want to we don't want to don't get angry at us and don't try to force us. This is the most rediculous thing I have ever experience. I was so close to yelling at them and making a scene but good thing I calm down. Now when I got my checks I usually just deposited it into the atm. Should of have bank with tcf instead!!!
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1 comment
#59092

While it may be true that ATM's are considered impersonal, it also means that you don't have to deal with rude employees.

ID
#147917 Review #147917 is a subjective opinion of poster.
Location
Savage, Minnesota
Service
Wells Fargo Cashing
New Reviewer

Wells Fargo Roomstore Account charging fees on a 0% account!

I bought furniture at room store for $3000.00 which was charged to wells Fargo room store account and a GE account with 0% for the life of the 1500.00 on each card. I have made payments to each card every month on time. My GE card now has 50.00 remaining and my Wells Fargo account had 951.00 remaining. (???) I called Wells Fargo and was informed oh,a couple of months ago, three of my payments were returned NSF. Turns out that when I changed bank accounts and informed Wells on the new checking account #, they had never switched over my new account information. Instead of telling me about the NSF charges that they were STILL trying to get from my old account, they were also accepting the automatic payments from my new checking account. So it turned out that my monthly payments were only paying for the NSF fees. Once I figured out what they were doing for FOUR MONTHS, I asked the call center supervisor why I was not notified. He advised me it was my responsibility to make sure my information was correct not Wells Fargo. I told him to go *** himself and paid the whole account in full right there on the spot. I was assured I would never have to deal with them again. That was in Jan 09. Today, April 20Th, I get a letter in the bank from Wells Fargo stating that I owed them 90.00 for unpaid NSF fees back in Jan of 09. Again they are doing the same thing!!!! Never open a Room store account with Wells Fargo!
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5 comments
#56475

Oh, so you don't like it when someone else assumes something about you and calls you names, yet you seem comfortable treating others that way. Again-you aren't reading the post and nor do I care-I wrote this to give a heads up regarding the behavior I experienced.

I refuse to continue with this trade off of insults with you. If you don't like the subject, then stop reading the post. And as for asking me how it feels to be so ***..I dunno I haven't put myself in your shoes. I'm thinking the view cannot be great if you continue to go to a post and insult people to get out your passive-aggressive behavior.

We get it...YOUR perfect. It's your world, we are all justhere to learn from you how to be perfect people.

#56363

To Xguccigrl:

You're the loser that can't keep track of her bank accounts and make the payments on time. You're the *** for not making sure everything was in order. How does it feel to be so ***?

#56306

Uh Sally..No it is not my fault. Again, they were using my correct account number for the payments, but using the old account number for my NSF fees that HAD ALREADY been paid when I paid the account in full.

Also, automatic payments are offered by Wells Fargo as an incentive for the 0% rate.

You should read the post fully before you judge someone by calling them an ***. Now adjust you Wells Fargo name tag and answer some calls at their collections call center that you work for...Loser.

#56294

automatic payments is just asking to be scammed. By the way sally, which public relations firm do you work for?

#56289

I will never set an automatic payment. Automatic payments only benefit the banks, for one there are no physical evidence linking to a payment.

Use the old fashion way, please write a check for each payment. Banks do not like customers to write checks, becasue it cost them money, and the customers have no prove of payments.

Please help yourself by writing a check for each payment, and make sure your payment is posted in a timely manner. Please accept my advises, becasue I used to work for the banking business.

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ID
#147802 Review #147802 is a subjective opinion of poster.
Location
Phoenix, Arizona
Product
Wells Fargo Checking Account
Loss
$1500

Wells Fargo

I can't believe all of the cheerleading because wells Fargo made 3 billion dollars in a quarter we should be pissed and feel violated that a bank took billions of taxpayer dollars at 0% interest and loaned it back to us poor saps at 5 to 20% interest good job with that stimulus package Mr Obama a bank turning a profit at our expense does not create jobs...what a slap in the face!...we should be protesting on the white house lawn like the Brits and the French do when they get screwed by the gov but we just lay there and take it time and time again
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10 comments
#834862

Texas: Is anyone still having issues with Wells Fargo as of this date? I am looking into some practices they seem to use on unsuspecting home owners - mostly Veterans.

Looking for people who have lost their homes or are having loan modification issues. Don't need personnel information. Just the big picture. Texas especially.

Would like to find other interested parties and take this up further.

I know some have experienced foreclosure while thinking they were still in loan modification - or their escrow amounts changed after the sale/money refunded and then house payments upped after the sale to unmanageable amounts. What's your story?

#200873

I have been in contact with Wells Fargo for the last three months to keep my home from going into foreclosure. I am three months behind in payments due to a hardship.

They tell me that I am about to go into foreclosure status but want me to continue sending them payments and to call them every sixty to ninety days to stay in modification review but unfortunately, they can't stop the foreclosure. I don't have the money to keep sending them if they are going to take my home anyway and not willing to help. They are full of it.

They don't want our properties but not willing to help but they took bailout money from the government but won't help people who really need their help. They should be ashamed of themselves.

#171610

after almost 1 year of dealing with wells fargo. on a home loan modification i too am still with no answers, they tell me i am still in review.

i can not take anymore of this. we are behind and upside down in our house.

any help would be greatly appriciated.. montana mike

#86483

We have been in loan modification since May 2009. They have done absolutlely nothing.

Now in November 2009 they send a letter saying the modification has been cancelled. WTF! Why, they have done nothing but tell us it is under review for the past 6 months. There has to be something we can do about this ***.

The worst part is I would have never gotten my loan with them.

My original loan was sold to them. Go figure.

#78447

July 31, 2009MADIGAN SUES WELLS FARGO FOR DISCRIMINATORY AND DECEPTIVE MORTGAGE LENDING PRACTICESIllinois Attorney General Alleges Lender Steered African-Americans, Latinos Into Subprime LoansChicago—Attorney General Lisa Madigan today filed a lawsuit in Cook County Circuit Court against one of the nation’s largest mortgage lenders and servicers. The complaint alleges that Wells Fargo and Company; Wells Fargo Bank, N.A., also doing business as Wells Fargo Home Mortgage; and Wells Fargo Financial Illinois, Inc., illegally discriminated against African American and Latino homeowners by selling them high-cost subprime mortgage loans while white borrowers with similar incomes received lower cost loans.“As a result of its discriminatory and illegal mortgage lending practices, Wells Fargo transformed our cities’ predominantly African-American and Latino neighborhoods into ground zero for subprime lending,” said Madigan.

“The dreams of many hardworking families have ended in foreclosure due to Wells Fargo’s illegal and unfair conduct.”Madigan’s lawsuit, which is the result of an investigation into possible violations of fair lending and consumer fraud laws, cites marked disparities in Wells Fargo’s lending data. In 2005, according to an analysis of Chicago-area data, approximately 45 percent of Wells Fargo’s African-American borrowers and 23 percent of the lender’s Latino borrowers received a high-cost mortgage. That same year, only about 11 percent of the lender’s white borrowers received high-cost mortgages. The trend continued in 2006, with approximately 58.5 percent of Wells Fargo’s African-American borrowers and 35 percent of its Latino borrowers in the Chicago area receiving high-cost mortgages, compared with only 16 percent of white borrowers.

In 2007, approximately 49 percent of Wells Fargo’s African-American borrowers and 25 percent of Latino borrowers were sold a high-cost loan in the Chicago area, compared with only 15 percent of white borrowers.The lawsuit also follows a recent Chicago Reporter analysis of mortgage data submitted by Wells Fargo to the federal government. That study found that, in 2007, Wells Fargo sold high-cost, subprime loans more often to its highest-earning African-American borrowers in Chicago than to its lowest-earning white borrowers. According to the study, in 2007, about 34 percent of African Americans earning $120,000 or more received high cost mortgages from Wells Fargo in the Chicago metro area, while less than 22 percent of white borrowers earning less than $40,000 received high-cost mortgages from the lender. “These disparities indicate that something is very wrong with Wells Fargo’s mortgage lending,” said Madigan.

“They strongly suggest that the predictor of whether a borrower would receive a high-cost home loan from Wells Fargo was race, not income.”Madigan’s complaint alleges that Wells Fargo established highly discretionary lending policies and procedures with weak oversight that permitted Wells Fargo’s employees to steer African-Americans and Latinos into subprime loans. As cited in the complaint, Wells Fargo’s discretionary policies and procedures included a compensation structure that rewarded employees for placing borrowers into high-cost mortgages.The complaint also alleges that Wells Fargo targeted African-American borrowers for the sale of high-cost loans by hosting a series of “wealth building” seminars in cities throughout the country, including Chicago.Madigan noted that high-cost, subprime loans of the kind sold by Wells Fargo are defaulting and going into foreclosure in record numbers, and are largely responsible for triggering the worst economic recession in recent memory. The Attorney General’s complaint comes as the home foreclosure crisis continues to affect hundreds of thousands of homeowners in Illinois and across the nation. Illinois saw almost 69,000 foreclosure filings in the first half of 2009, up nearly 30 percent from the first half of 2008.

In Cook County alone, it is anticipated that mortgage foreclosure filings will top 52,000 by the year’s end, compared with 43,876 in 2008.“By targeting African-American’s for the sale of its highest-cost and riskiest loans, Wells Fargo drained wealth from families and neighborhoods and added to the stockpile of boarded-up homes that are an open invitation to criminals,” Madigan said.Additionally, the lawsuit alleges that Wells Fargo Financial Illinois, a subsidiary of Wells Fargo and Company that primarily originated subprime loans, engaged in unfair and deceptive business practices by misleading Illinois borrowers about their mortgage terms, misrepresenting the benefits of refinancing, and repeatedly refinancing loans, also known as loan flipping, without any real benefit to consumers. Also, Wells Fargo Financial used deceptive mailings and marketing tools to confuse borrowers as to which division of Wells Fargo and Company they were doing business with – prime or subprime. As a result, borrowers believed they were doing business with Wells Fargo Home Mortgage, which offered mainly prime loans, when in fact they were dealing with Wells Fargo Financial, a predominantly subprime lender.The complaint alleges violations of the Illinois Human Rights Act, the Illinois Fairness in Lending Act, and the Illinois Consumer Fraud and Deceptive Business Practices Act, and asks the court to rescind all contracts entered into between Wells Fargo and Illinois consumers by the use of methods and practices declared unlawful and to grant full restitution to the consumers. In addition, the lawsuit asks the court to impose civil penalties for the violations, permanently enjoin Wells Fargo from conducting the alleged illegal activity, and order Wells Fargo to pay court costs and attorneys’ fees.Madigan has investigated Countrywide Home Loans, the nation’s largest mortgage lender and servicer, and found evidence that the lender violated fair lending laws.

Madigan has provided the results of her analysis to Countrywide and is waiting for the lender’s response. In November, 2008, Madigan negotiated a ground-breaking, national $8.4 billion settlement in a predatory lending lawsuit against Countrywide.

The settlement established the first mandatory loan modification program in the country and now serves as a model for other lenders and the federal government for how to help homeowners stay in their homes and stabilize communities.Illinois homeowners who believe they may be victims of Wells Fargo’s discriminatory and deceptive lending practices can contact the Attorney General’s office via a special e-mail address at wellsfargosuit@***.state.il.us or by calling Attorney General Madigan’s Homeowners’ Referral Helpline at 1-86*-***-**** for assistance.Madigan also reminded homeowners that her Web site at www.IllinoisAttorneyGeneral.gov, provides resources to assist homeowners in crisis including access to her Illinois Mortgage Lending Guide, a resource manual containing step-by-step instructions for those struggling to make their loan payments and a list of HUD-certified counseling agencies that offer default counseling services. Homeowners who do not have easy access to the Internet should call the Attorney General’s Helpline, to quickly receive the guide by mail.

#78445

Wells Fargo Customer Data Breached – How Did Cyber-Criminals Get The Access Codes? – Why No Strong Authentication?

Cyber criminals somehow acquired Wells Fargo “access codes” to consumer credit bureau MicroBilt, and logged in and mined the personal data of thousands of individuals. Information accessed included names, social security numbers and addresses.

Here is a link to a notification letter that was sent to the New Hampshire Attorney General on July 31, 2008. What’s ironic is that MicroBilt sells consumer “red flag” identity theft detection services.

One wonders how these “access codes” (I assume this means passwords) were obtained by non-Wells Fargo employees. Could there have been a spear-phishing campaign into the bank to get these access codes? Could there be malware on some Wells Fargo internal computers that is keylogging passwords?

This also highlights the continued need for strong 2-factor authentication to networks and websites. As the world goes more to Software As A Service (SaaS), an increasing number of web services will be hosting critical customer data.

#78444

Only five days remain before workers at Quad City Die Casting are scheduled to lose their jobs, and the battle with creditor Wells Fargo continues to brew. Back in May, the bank opted to cut off Quad City's line of credit, endangering the jobs of 100 employees who work at the 60-year-old aluminum manufacturing plant. In the month since, the bank has refused to explain its decision to the workers or to grant extra time for the owners and officials from United Electrical Workers Local 1174 to find another source of financing.

Now the union alleges that Wells is also withholding vacation pay and health insurance benefits from the workforce. A UE press release explains:

UE Local 1174 filed charges with the National Labor Relations Board today because workers are being denied their benefits. The company informed employees that Wells Fargo would not approve the expenditure of owed vacation pay. In addition, they have refused to comply with a 2% wage increase due the employees under their legally binding collective bargaining agreement, pay a floating holiday, and they have eliminated health insurance coverage.

This situation is developing strong similarities to the Republic Windows dispute last December (also led by UE members). As you may remember, the factory sit-in at the company's Chicago factory came after creditors refused to cover severance and vacation payowed to the works under the WARN Act. After workers occupied that plant for six days, the banks in question agreed to fork over the $2 million in withheld payments. In a recent Huffington Post entry, Mike Elk quoted UE political action director Chris Townsend on the effect of that sit-in:

"One of the most interesting things about the Republic Windows occupation is that the banks wanted to settle in as rapid a fashion as possible. Two giant banks -- in one week -- were forced to pay the workers what they were owed to the tune of almost two million dollars. There are lawsuits and legal actions that have been going on for years against banks for similar things that have never been able to achieve those kind of results. These banks don't want to be in the spotlight, they want to hide at all costs. They wanted to settle as quickly in order to stop the movement of this type of direct action from spreading because they know such a movement could crush them."

The Quad City dispute is now in the hands of the NLRB, which will hopefully investigate the allegation promptly. In the meantime, workers will continue pressuring Wells to help save the factory, pointing out that Moline's local economy will take a significant hit if it closes next week.

#78441

Wall Street has long worried that the hundreds of thousands of foreclosed houses in the U.S. are losing even more value as they become havens for vandals, vermin and drug dealers looking for a place to crash.

But here’s an unusual squatter: A senior vice president at Wells Fargo & Co., who is in charge of many of the bank’s foreclosed properties.

According to an LA times article this morning, a Wells executive, who is responsible for the bank’s foreclosed commercial properties, was seen throwing parties at a $12 million beach house in Malibu, California, which the previous owners had to surrender to Wells to satisfy debts. According to the article, Wells Fargo had refused to show the house to prospective buyers, perplexing local real estate agents.

For the latest update on this controversy, see our latest post: “More on the Wells Fargo Foreclosure Flap”.

Adding fuel to what must be a public-relations nightmare for the bank is the fact that the couple who lost the home in foreclosure had to give up the property because they were victims of Bernie Madoff’s ponzi scheme.

The Times interviewed neighbors who said they spotted the Wells executive, Cheronda Guyton, throwing lavish parties at the sleek, modern house with a patio overlooking the Pacific. At one party, guests arrived by yacht. (Click here to see pictures of the house)

According to the Times, Guyton couldn’t be reached at her downtown Los Angeles office and Wells Fargo declined to discuss Guyton but said the bank will “conduct a thorough investigation of the allegations.”

It hasn’t been a great week for Wells, one of the nation’s largest mortgage lenders. Banks like Wells are taking heat for failing to modify troubled mortgages quickly enough as part of the Obama administration’s $75 billion foreclosure prevent plan. According to the Treasury, Wells Fargo has started trial mediations for 11% of its eligible borrowers who are at least 60 days overdue. That lags behind the average 12% rate of modifications among the nation’s lenders. Congressional leaders say lenders need to move faster to prevent another wave of foreclosures from stalling the housing recovery.

It appears that at least one Wells executive involved in this effort may have been a bit, well, distracted in recent months.

#78433

We also negotiated all summer long with Wells Fargo trying to get a Mortgage Loan Modification. Two months ago they responded saying I do not make enough money to qualify for the Mortgage Loan Modification program.

I have the same job as I did when I first purchased our house four years ago.

Our house is now scheduled for a Sheriff's Sale next month.Wells Fargo took the 3 billion dollars and stuffed in into each others pockets. Wells fargo is run by white collar Criminals plain and simple.

#56093

I agree with the first commentor. I have been waiting for 8+ months for Wells Fargo to help me keep my home and give me a Mortgage Loan Modification.

The trouble is Wells Fargo is NOT lending out that "free" government money for people like me. They are filling their vaults and saying "Yippie" we have 3 BILLION in profits. I don't fault the president for this, these banks are crooks and should be exposed as such.

Someone needs to MAKE THEM use (our money) for it's intended purpose. In the meantime, I'm going to have to "walk away" from my home due to their greed.

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ID
#147450 Review #147450 is a subjective opinion of poster.
Location
Chicago, Illinois

Wells Fargo Fees

Two months ago I had my automatic transfer from my checking to my saving reduced from the $75.00 to $25.00. I looked at my online statement today and I was overdrafted because the bank charged me a $12.00 fee for lowering my transfer amount to $25.00, so if I would have know that they are going to charge me $12.00 then what would be the point of lowering my transfer amount, they failed to mention that when I called to make the change and were bailing them out? Wells Fargo ohh and they were genrous to credit me bak $6.00.
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1 comment
#55674

There are several class action lawsuits pending against Wells Fargo for excessive overdraft fees and manipulations.

I'm fighting close to $500 in overdraft fees right now, that the bank caused because of their sneaky creditcard debt recovery practices. They refused the payments I offered them in good faith on my business line of credit, as not enough, then without notice cleaned out my personal bank account, and didn't leave even enough money in there for pending charges. Now they say that *I* overdraw the account.

ID
#147350 Review #147350 is a subjective opinion of poster.
Location
Pomona, California
Product
Wells Fargo Checking Account
New Reviewer

Pissed hard working wells fargo customer

I have been a Wells Fargo customer for years. I opened a credit card with a business partner in 2006. After we closed the business, she ran up the card (I am guarantor). In 2007 she ran up the card after business closed - I was notified by Wells Fargo and brought...
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1 comment
#55110

Take the bastards to small claims court or hire counsel and sue their *** ***.

Jim

ID
#147063 Review #147063 is a subjective opinion of poster.
Location
Three Rivers, Texas
Product
Wells Fargo Account
New Reviewer

Misleading Mortgage Consultant Statements

During the first week of January in 2009 I started the process of refinancing my home loan. By 1/10/09, I provided all the requested documentation to secure the loan. The loan was funded on 3/27. Amazingly the loan officer did not need a single piece of additional information. Communication from my mortgage specialist was poor. I often found that I needed to be the one to follow-up with him. He told me verbally and documented in an email that he would automatically lower my rate anytime during the process. This was not done. When I noticed that rates had dropped I was the one who reached out to him. In discussing my options with him he told me that he could lower the rate but we would need to restart the whole loan process again. I have sent him 3 emails asking him at what point during the loan process did we reach the point where he could no longer automatically lower the rate. His responses to me have not answered my question, in fact this were a little rude to the point that I now plan on reaching out to his supervisor. In addition I had to sign my loan documents twice as the first time he put together the documents he used the incorrect dates. Below are some of the email's: ____________________________________________From: Mortgage Consultant at Wells FargoTo: Mr. XSent: Tuesday, January 6, 2009 1:25:56 PMSubject: RE: Follow-up from our Phone Conversation Hello Mr. X, It was nice speaking with you. For an estimate with a complete breakdown please click on apply now on my e-card or website link below and fill out 10-15 minutes of information. Your information will be directly transmitted to me where my team and I can begin working on your estimate. Typically I will have this back to you within 24-48 hours. I have also attached a list of the documents I will require for full approval and to lock in your rate. I recommend locking as soon as possible and remember I will automatically lower your rate/payment if rates drop anytime during the process. Please feel free to contact me if you have any questions. Best Regards,Mortgage Consultant at Wells Fargo ________________________________________________From: Mr. XSent: Thursday, March 26, 2009 11:28 AMTo: Mortgage Consultant at Wells FargoCc: Subject: Home Loan - Rate Follow-up Mortgage Consultant at Wells Fargo, Thank you for getting back to me on my question regarding the application fee, I had expected to see it as a credit for the cost of the loan, I see that is not. Additionally thank you for offering to answer other questions if I have them. In fact I do. I would like to understand why after having to go through the process of resigning documents this week why my rate stayed at 5% and why it was not lowered given the rates dropped below 5%. According to your email, you indicated that you would automatically lower the rate/payment if drop anytime during the process. Seeing as are still in the process of, I would like a clear why the rate did not drop and at what point did it required to be locked. Anytime implies anytime before we close. Please explain, email response requested. Regards,Mr. X ____________________________________________From: Mortgage Consultant at Wells FargoTo: Mr. XSent: Thursday, March 26, 2009 1:16:39 PMSubject: RE: Home Loan - Rate Follow-up Hello Mr. X, I recall we discussed in detail on 3/19 the rate was only an .125% lower with a very minor difference in payment. I told you we would have to re-send the file through underwriting again, have it re-approved and delay the funding. You said no, just to move forward with the way we had it set up. Once documents are drawn the only option would be to cancel documents and go through the above mentioned process again. Regards,Mortgage Consultant at Wells Fargo ____________________________________________From: Mr. XTo: Mortgage Consultant at Wells FargoCc: Sent: Friday, March 27, 2009 3:01:30 PMSubject: Re: Home Loan - Rate Follow-up Mortgage Consultant at Wells Fargo, From our conversion on 3/19 when I asked the question about lower rates you did highlight that you would need to re-send files. This was prior to having to resign the loan documents. In our conversation you called out a risks of going through the re-approval processes. I said no based on this needs and the hassles you highlighted. I was asking again based on the fact that I needed to resign documents this week. When we discussed the loan you called out as documented in your email that you would automatically lower your rate/payment if rates drop anytime during the process. My question still stands, I would like to know at what point in the process did we reach the point of not being able to automatically lower the rate? It sounds like you are saying that point was when the file went through underwriting, so I would like to understand the date when this point was reached. I would like to know this for future home loans. You gave me the false impression initially that through the load process this would happen, I suggest in the future you are clearer to your customers and avoid using terms like "anytime", like you did in your email to me. ("I will automatically lower your rate/payment if rates drop anytime during the process".) Thanks for the return phone call to confirm the loan has been funded. It is hard to believe that this process was started back on 1/6/09 and that it took until today (3/27 close) while taking into consideration I provided all of the needed documentation the same week we first spoke. I fully understand there are a number of factors involved, I'm just glad this is now complete. Mr. X ____________________________________________From: Mr. XSent: Tuesday, March 31, 2009 12:28 PMTo: Mortgage Consultant at Wells FargoCc: Subject: Re: Home Loan - Rate Follow-up Mortgage Consultant at Wells Fargo, I have not heard back from my and my question is still open, I would like to know at what point in the loan process did we reach the point of not being able to automatically lower the rate? Regards,Mr. X _________________________________________________________________ From: Mortgage Consultant at Wells Fargo To: Mr. XSent: Tuesday, March 31, 2009 5:07:18 PMSubject: RE: Home Loan - Rate Follow-up Hello Mr. X, We can lower the rate at any point during the process. The day it dropped lower you told me not to go through with the process of lowering the rate because you did not want the loan delayed any further. Regards,Mortgage Consultant at Wells Fargo ____________________________________________From: Mr. X To: Mortgage Consultant at Wells Fargo Sent: Tuesday, March 31, 2009 Subject: RE: Home Loan - Rate Follow-up Mortgage Consultant at Wells Fargo, Based on your guidance and explanation that we would basically need to restart the entire process, you are correct I said no. I had the understanding that that since I had already signed the escrow papers (the first time) that it would basically need to start the entire processes again. The last thing I wanted to do at the time was to go through another almost 3 month period to refinance. Our conversation started about a lower rate when I happen to be the one to initiate the conversation. My question remains, you said that you would automatically lower the rate, at what point during the loan process was it no longer possible for you automatically lower the rate? As I stated, I would like to understand the date when this point was reached so that I know for future home loans. Regards,Mr. X
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ID
#147034 Review #147034 is a subjective opinion of poster.
Location
Los Angeles, California
Service
Wells Fargo Refinance
New Reviewer

Wells Fargo Bank Should be Closed

We recently and unfortunately refinanced our home with Wells Fargo. After the refinance was completed, we began getting a string of letters advising us of things that would change. The loan Just closed March 1, 2009 and they have already sent us a letter advising us our payments would not fund sufficient escrow so they are raising our payments. Really, no one looked at it less than 30 days ago and found that? In addition, they lost a check for $1000.00 and misapplied another in the same amount. They originally told me it would be resolved in 3 to 5 business days. It has been since March 4th, they now tell me perhaps, April 15th. If you have Wells Fargo problems, PLEASE complain to the Federal Reserve you can get a form on line or email them. They are who rates the banks.
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1 comment
#55691

I have a WF mortgage also. It could be that your taxes were due after the closing and they went up.

That's something the bank can't predict. It happened to us. We haven't had any problems with them, of course we have payed on time for 7 years now so we give them no reason to bug us..

One thing I do wish is that they wouldn't charge $13 for a one time online payment. I don't like to have it taken out automatically which would be free, I like to control where and when my money goes out.

ID
#147002 Review #147002 is a subjective opinion of poster.
Location
Bedford, Texas
Service
Wells Fargo Mortgage
New Reviewer

WELLS FARGO IS HORRIBLE

I WAS FORCED TO OPEN A CHECKING ACCOUNT AND, THREATHEND THAT MY SAVINGS ACCOUNT WOULD BE CLOSED DUE TO EXCESSIVE USE, I WAS INFORMED THE ONLY WAY TO KEEP THE SAVINGS OPEN WAS TO OPEN A CHECKING ACCOUNT WHICH I DID. 2 WEEKS LATER WHEN MY DIRECT DEPOSIT WAS SUPPOSED TO HIT...MY SAVINGS ACCOUNT WAS CLOSED WITH OUT NOTIFICATION AND, IM GETTING NOTHING BUT THE RUN AROUND FROM MGMT, AT THE HOUSTON, TX LOCATION INSIDE THE RANDALLS STORE ON WESTHEIMER. OMAR THE MGR HAS NOT CALLED BACK AND MAYHR THE GUY WHO CALLED TO HAVE ME OPEN THE ACCOUNT HAS NOT BEEN ANY HELP.
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1 comment
#74864

Wells Fargo is torturing me. I paid off my card balance two weeks ago.

Every time I ask why my credit hasn't become available yet I get the runaround...

I don't have a weekly income. I have not eaten in a week, WellsFargo is STARVING ME TO DEATH.

Never make any payments on your WellsFargo credit card, it'll do you no good.

ID
#146937 Review #146937 is a subjective opinion of poster.
Location
Omaha, Nebraska
Product
Wells Fargo Account