Wells Fargo
Reviews and Complaints

With bailout money from Washington, Fannie Mae and Freddie Mar, where is the incentive for banks to modify loans except in cases of mortgages under water where the banks would lose if homeowners walked away?

i have been on the roller coaster for almost 2 years and have yet to get my modification done. they want updated info every time i call and no one has a clue what to tell me.

all i have now is this huge amount they want to be up to date. must be something wrong on ther end if they let this go this long.

have stopped the interior work untill i find out whats next. not giving them a updated home that is finished

WF invited me to their modification loan, not once but three times!!!! What a bunch of unqualified misinformed bankers and reps They ruin your credit at the end of the hassles.

Your payments are held in suspense & report you as delinquent even though the loan modification trial period clearly states the temporary agreement I can't wait for a class action lawsuit, I will be in line. Now have to figure out how to fight their reporting me as delinquent so I can get my excellent credit rating back.

If you don't want to spend 6-9 months re-submitting your paperwork time and time again and not getting approved or not the modification you were looking for, here is what you need to do. First, contact a Wells Fargo Personal Banker or Mortgage Consultant "IN PERSON".

Make sure that you find one that has empathy and that won't pass the buck to another employee. They inturn are able to contact the loan negotiator directly and if need be, contact the escalation department to handle any issues. I have personally done this for over 10 customers and gotten their mondification done within 30 days. Moreover, Wells Fargo as well as the other banks were overloaded by the mass requests for help and modifications.

It is crazy to expect them to have the process perfected in months time. You are talking about having to hire thousands of new employees, train them and fine tune the process. Lastly, Wells Fargo "IS NOT" the one making the decision. The loan negotiator's are simply the middle man.

Your home loan is owned by one of the government agencies or private investors. Wells Fargo works on your behalf with the investors to modify your loan. Put it this way, the negotiators you hate so much get yelled at all day by the investors.

Try imagining what it feels like to be stuck every day between two people yelling at you. Lastly, if you want to be mad at someone, be mad at the government agencies and investors who are the ones hiding behind the banks and who are unwilling to make change!!!!

just got the call from wells fargo and was denied a modification after sending trial payments for 6 months. I think they let the cat out of the bag.

they told me I was denied because I have equity in my home. wtf

Does anyone have a number to contact Wells Fargo (other than Customer service #) for department(s) who can make decisions on giving house back, short sales, etc?

Never give up. You have remedy.

It is a forensic mortgage audit. They are defrauding this whole country, now make them pay. endlessfrauddetection.com can provide all the proof needed to take to a lawyer to file in court and make them pay. The provide a forensic mortgage audit that includes federal, state and local municipality specific.

Then once all the violations are found they will create all the litigation paperwork support needed to file with the court.

See they don't want their fraud place before a jury of 12 homeowners who may think they were defrauded as well. Once you have gone to the website to see how to get your justice contact steve@***.com and start taking back this country one home at a time.

After carbon copy issues of the comments here happening to us, we've just walked away. I'm not dealing w/them anymore and I refuse to communicate w/them unless they want to discuss our "in process" short sale.

Oh, they've tried to bait us with the lowered payments scheme etc. etc. as a trial period but we're not ***. They're not getting another red cent out of us.

If they choose foreclosure and they continue to pursue us after foreclosure, then I'll file bankruptcy and they'll get a whole lot of nuthin'.

I'm done with national banks and will only work with local banks.

So, my story sounds simular to everyone hear and I don't know hwere to turn. I was denied the trial period because my property fell under the HARP program come to find out I do not qualify for that because of the simple fact I owe over 105% of what the property is worth.

I got a call yesterday from the lost mitigation folks telling me to reaply, so that is what I did. I cant believe that a bank as WF would be so CHAOTIC when it comes to this issue.

I too had been working on a loan mod with Wells Fargo. I was also put into the HAMP program.

We have been sending them information for months, which has been repeatedly updated and lost several times. After paying on the trial period and sending in additional info, we found out the loan mod was denied. No reason except that the "investor inidacted that the loan did not qualify for the HAMP program." What the representative indicated 4 times, was that "she could not understand why they put us on the HAMP program trial period, since they knew that our loan would not qualify." In other words they lied to us. It is unbelievable that they would build that level of hope within us, on a program that they knew would not be accepted.

Does anyone know of a attorney who may specialize in this kind of work. I believe I have been defrauded.

"I had 2 purchases pending but deducted from my available credit which left me about 12.00. On Dec 7, I had an automatic withdrawal 84.00"

Okay - I'm confused again.

You knew you didn't have the money in the bank and you STILL made purchases. Now you're pissed because you hit with over-draft charges. "Gee officer, I only stole 1 can of beer - not the whole six pack".

WTF? :?

Unless stop using them and start paying with cash, nothing will change. "He who has the gold makes the rules".

I started buying prepaid Visa money cards for $3.50 for my on line purchases. Musch cheaper than 35.00 an error. I hate all banks right now, especially

Wells.

Get them where it hurts, stop giving them your cash! and tell everyone you know!

Wells Fargo has such a bad reputation that many of their own employees will not bank with them. They claim that it is common banking practise to payout on the largest debit to your account and create multiple over draft fees regardless of the order of the debits.

The executive branch of this bank is by far the rudest and least customer friendly of the entire institution. We have had multiple problems with this bank. Three of my adult children have closed their accounts with this bank and I am soon to follow. They have creative bookkeeping and no customer service.

The only delay in closing my account is I want to be certain all of my automatic payments have moved to my new and better bank. Once I know that is done, about three months to make certain, I will close my account and never deal with this institution again.

Wells Fargo has taken around $700 from me to pay for overdraft fees accrued because of the dishonest order in which they cashed my checks (largest amounts always being cashed first so that they can charge an overdraft fee for every tiny check or withdrawal I subsequently submitted/made). I now I have a negative balance in my account and they continue to charge me $4.00 a day every day until I pay can pay $250 more in overdraft fees.

I have tried to work with these people and have explained that I cannot pay these fees and harrassing me will do them no good. They have been anything but helpful and I am just going to close my account (accepting the consequences that it will hurt my credit and preclude me from obtaining another bank account that I don't want anyway) and talk to an attorney regarding joining the class action lawsuit against Wells Fargo.

I don't think it will help my situation at all but I am so angry. Someone has to impose consequences on these immoral, dishonest people

i was also mistreated, on december 19 i went to wells fargo to resovle a wire transfer. the manager mich wicken, threaten to close my account and to call the police.

wells fargo is an evil racist bankster group.

we the people have to stop them. with all that bailout money that these greedy monsters got, we have to hold them accountable.

yup! they do that kinda of stuff all the time....once charged me 11 overdraft fees on the same $20 check.....allowed the check to be submitted more than once a day.....told me that the individual/company the check is written to can submit the check as often or as many times as they want.....all to wells fargos benefit.....no one would help me either....by the time I got the overdraft notice that one check had already cost me $385 if overdraft charges.

Hate to break it to you, but it's no Wells Fargo, it's you.

No creditor cares about you personally, you are a business transaction, you are a revenue stream (if you pay your bills of course).

Comanies don't get into the loan business because it makes them feel good to see people driving around in new cars or moving into thier new homes. Loans, Credit, Banking, Finance = Money.

The sooner you understand this the better off you will be.

Yeah Yeah Yeah Yeah!

Wells this wells that.

The problem is the Obama's HAMP is that gives the institutions the obtion of the loan mod.

If you had a FHA or *** may or even Freddie mac, the loan mod would be easier because those loans are backed up by insurance. If you have a regular conbentional loan your DEAD! the banks don't have to mod your loan... Look into a ref instead. good luck

I agree.

Over the years I have observed some very predatory policies in place at Wells Fargo and other mortgage lenders.

Don Darryl

Auditor