
Unclaimed
Wells Fargo
Reviews and Complaints
6.6M
CLAIMED LOSSES
1.9K
TOTAL REVIEWS
400K
PAGE VIEWS
3
ISSUES RESOLVED
Wells Fargo Reviews
Taken by wells fargo
Wells Fargo would lie when they could tell the true. They do not want to work with people they only want to foreclosure on them. I'm so glad the goverment gave them money to help everyone I KNOW OF NO ONE THAT HAS GOTEN ANY HELP BUT WELS FARGO. They are not about helping only helping wells fargo take your home and money ......they suck why are all the american people going thru this and wells fargo is enjoying this they get raises and have not felt any hardship they are like sharks circling on the weak im tried
2 comments
ID
Location
Nashville, Tennessee
Wells Fargo denied modification for incorrect reason
In June we submitted for a loan modification from Wells Fargo. They lost our paperwork, we refaxed, lost again, refaxed, lost again, we gave info over phone. They then requested an updated financial sheet and letter, we provided that with another fax. Five months later, received a letter we were denied because "they have not been able to contact us". Funny, we even have the confirmations for all the faxes. I called and Wells Fargo rep indicated we "received the wrong letter". We were really denied because we made too much money and he quoted the incorrect income to me.
ID
Location
Tacoma, Washington
Modification
we have ASC, which is really Wells Fargo Mortgage Company and after signing a modification agreement with them and already making three payments . Just recieved a Motion of Sale . From ASC attorney. What can I do??? where have my three payments gone too. After more then a year trying to negotiate with ASC & beliving that they would honor the modotication. Now to my surprise we are struck with this. My family & my self maybe out on the street before the new year comes in. I would like to ask/ Who can we contact that can help us on this FRAUD. I dont know what else to do.I need some help.
12 comments
ID
Location
Tampa, Florida
Wells Fargo over draft fees
On December 6, I had 2 purchases pending but deducted from my available credit which left me about 12.00. On Dec 7, I had an automatic withdrawal 84.00, Wells Fargo deducted the $84.00 first, then the other 2 purchases that were pending which cost me 3 overdraft fees versus one. I pleaded my case with the Senior manager no one would listen or help. I am a single parent struggling. Wells Fargo was so rude not willing to assist me in my situation. I ask about the new law she stated not effective until July 2010. WOW!
7 comments
ID
Location
Garland, Texas
Wells Fargo Refusal they would rather foreclose
I am one of many honest hard working 28 year old americans who bought a first home and has not missed a paymen to date. Mortgage and develpor fraud have cause my loan to be flipped from day one and now with the the drastic economic downturn i am underwater. I bought for $159,900 and they are foreclosing right next door for $22,000 I have a 5/1 arm that is set to expire and all i want is a 30 year rate. I wanna keep my home but Wells fargo have said they cant help and would rather short sale or foreclose then work with me!!!
ID
Location
Orlando, Florida
Loss
$120
Loss Mitigation
Loss mitigation through Wells Fargo Home Mortgage. What a joke I have been dealing with these people since January 2009 about my job loss and my abililty to only pay roughly 2/3 of my mortgage payment. They set up a payment plan that I was forced to sign or they would move forward with the foreclosure process. I sigend the workout plan inwhich every three months they would review my financial situation and only pay what I could until then. I had been paying 800 dollars since March 2009 and thought that would help my workout plan to lower my interest rate or refinance my mortgage. It is now November 2009 and there is still no workout plan available to me and my family. I then recieved a letter from Wells Fargo stating there was a workout plan for me however it was dropped due to them not being able to get in contact with me by telephone. How convenienet they have only called me twice a week for the past 10 months asking if I had been called back to work. Wells Fargo REPS NEED more training and people skills they are robotic and not very professional. The company was built thorugh the common working people for the common working people come one people lets stand up to these corporate giants and show them we HAVE the power not them NO WAy NO HOW. What do you know, they just lost my November payment. Again how convenient these people are GREAT and unhelpful. I am not calling Wells Fargo anymore if they need something form me then they can call me, I am done with them.
ID
Location
Brookline, Missouri
New Reviewer
JAY MCELRATH IS A CROOK
Jay McElrath, 484 Mulberry Street, Macon, Ga. 31201. Is a crook. He took $400.00 from our debit card to do a survey on property we were trying to buy. Survey was never done, because we decided against the property, because of his lies and promises, that never came true until it was to late. Hope you and your family holidays suck! Your the type of person who makes promises, and can't keep them, so all you people out there beware of the man Jay McElrath, he'll take your money. Jessie Belcher turtles-1968@***.net pissed customer
2 comments
ID
Location
Warner Robins, Georgia
Never use Wells Fargo Auto
You would think that the people that work for them have never had anything happen to them. Why not give someone a chance to make payments. I mean they don't even send you a bill on time and expect your payment to be on time. The way these people treat you, as if they are not human. Right now people are still loosing jobs and they can't even give you some extra time to make payments. If I knew then what I know now I would have never used them. God does not like ugly and their whole company is ugly. I swear I can't see their company staying around to much longer, If we all stick together and work with each other not to use Wells Fargo. If you know whats good for you and your credit you would not use them!!!!!!!!
2 comments
ID
Location
Arlington, Virginia
New Reviewer
Wells Fargo treated me wrongly
Wells Fargo Bank are racists!! It's been a month and Wells Fargo refused to address the issue of how one of their employees grabbed me without permission, then asked me what I was (referring to my race) I have a complaint with www.bbb.com Here's the BBB CASE#: 5715**** Wells Fargo's response to my complaint was a major insult. They should hold their employees accountable for their actions!! This can NOT be swept under the rug!! I was much much darker as child and never thought in a million years that this type of thing would happen to me. I am part Native American but, that was no one's business to ask me such a question.
2 comments
ID
Location
Pittsburgh, Pennsylvania
Wells Fargo Bites
I have been through 3 different plans since April of 2009 and have gotten no where. I'm told something different each time I call. Just to let you know, the "90 Day Trial Period" is a big joke. It only buys WF 90 days more to come up with some other excuse. I have a question? Yesterday I received a call from Prudential and Dean said that he was contacted by WF to gain access to my home so he could tell them what he thinks it's worth! I ask if he was an appraiser and he stated "No, I'm a Realtor".WTF!! I told him he will never gain access into my home and that WF should have notified me first. Has this happened to any one else? (Most Realtor's pull up comps in the area.) As of this point, I haven't received any legal notices from any attorney's, but I feel I'm getting close to the end of loosing my home.
1 comment
ID
Location
Las Vegas, Nevada
New Reviewer
Wells Fargo
I needed by title info from Wells Fargo to license my car in a new state. I contacted them in Oct 2009 they said no problem we will fax it to the DMV. In early November we got a letter stating that since the car was almost paid off (less than $1000) to go they couldn't fax the paperwork until it was paid off. Why??? So I paid it off and the lady I spoke to said that the lein certification would be mailed out within 10 days. Too long for me, so she said she would put a rush on it and we would have it within the week. Two weeks later, still nothing. I called them again and a not so nice lady said it was mailed out yesterday and there was nothing she could do. My husband needed this info weeks ago and could lose his job for this. I pleaded with her to fax it to me, she refused and said they can't do that. I asked to speak with her supervisor, again she refused. I was shaking and hysterical by this time. She got extremely rude and said that I would get it in the mail eventually. Eventually??? I need it within the next 24 hours! I had already been going back and forth with them for over a month. If my husband loses his job over this, I will sue them!! Why can't they fax me my information on the loan that I paid religiously and paid off early!! They have too much control. If I would have treated making their payments like they are treating giving me my paperwork I would have been in the wrong. Why are they not? I will never do business with Wells Fargo again! And I do not recommend anyone doing business with them. I have had nothing but problems with them.
ID
Location
Stateline, Nevada
New Reviewer
Wells Fargo Rips off their customers
ATM cards are a great way for Wells Fargo Bank to rip off their customers they do not have a policy for protecting their customers from overdrawing their account when using a ATM card. I was charge 210.00 in overdraft fees in which they could do nothing about.I work my butt off to stay afloat in this economy and I didnt appreciate their *** answers. Its ok, I hope they use the money in good health they need it more than I. Bank of America has a opt out option no money in the account transaction denied simple. Im doing business with them now.,
2 comments
ID
Location
Burbank, California
Loss
$210
Credit Score
After recently applying for a Home Equity Loan, then being turned down, I feel angry enough to register a complaint. How is it a Husband and Wife, with over $5000.00 income a month, own their House, Mortgage of $155.000, Appraised at $370.00 to $380.00, never missed a payment in the 8 years since having this house built and owing just $7,200.00 in credit cards, cannot get an unsubstantial little loan for $30,000. I understand my credit score of 650 & my wife's of 621 isn't that great, but what the ***, paying all my bills on time, faithfully, never missing a payment on anything, I feel I'm being penalized for having a good history. Why my score doesn't rise is beyond me, but hey, with over $200,000, in equity what the *** else you guys want. You think all that paper money in your vault, is worth more then my equity? The way that guy in the white house is giving it away, I seriously doubt it. ' This from a Vietnam Veteran, fought hard for his country, saved enough finally to own my house making payments faithfully without ever missing one payment since have it built. I'll continue to search for a loan and maybe someone will come to there senses and realize there is money to be made here, so if you don't need to earn any more due to all that stimulus money you got, I can understand. frank.guerassio@***.com
1 comment
ID
Location
Baltimore, Maryland
Sold insurance policies on refinance contract
They included 2 insurance policies for auto maintenance as part of the contract agreement, issuing me checks for money & having me countersign them to the companies. I immediately cancelled, because I had no knowledge this would even be done. When I cancelled, the refund went to Wells Fargo, not me; they had a limited power of attorney for me when I signed the contract, and they used it to keep my refund. My fault; I should have taken time to read everything, but they had me sign 10 minutes before they closed the office. When they approve my refinancing, they offered additional funds to pay down my credit cards. I declined because I wanted my car payments lower. They never informed me the policies of insurance would be on that contract. I would have turned that down.
ID
Location
Philadelphia, Pennsylvania
New Reviewer
Flood insurance requirement same as hazard insurance
Wells Fargo has a habit of requiring that flood insurance be at the same level as hazard insurance. We live in an area that is flat, has no rivers, but because of drainage, our street will flood. Our house has never flooded, never will, but Wells Fargo does not listen to us or our insurance provider. We owe 32,000 on the house and they require 129,000 of flood insurance which costs us about 1,000 more a year. If you do not pay for the same level for flood insurance , they purchase it for you from their insurance companies at a very high rate. I am sure that they make millions from this practice. This is why I hate them.
13 comments
ID
Location
Midland, Texas
Loss
$1
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Wells Fargo
With bailout funds, Fannie Mae and Freddie mac insurance, why would banks modify except in cases of underwater mortgages where they would lose money. Washington only takes care of its own and its friends.
With bailout money from Washington, Fannie Mae and Freddie Mar, where is the incentive for banks to modify loans except in cases of mortgages under water where the banks would lose if homeowners walked away?