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Wells Fargo-Mislead with "non existent" product
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Jul 10, 2008 Wells Fargo complaint by Arodriguez |
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Ron Seligmann, Wells Fargo's consultant in Maryland intentionally mislead me in order to obtain business.
I have a very good Credit Score and no debt, ideal client and was in good position to negotiate for my mortgage. I did my homework and obtained quotes from 3 companies. On the date I requested final quotes from the 3 companies, I informed Ron his offer was not the best. He came back with "a very aggressive offer" in order to be competitive. The second trust being 7.5% at 30 years through BB&T, "his partner" as opossed than the original 9.25%. I have all of his e-mails to confirm this PLUS his good faith estimate that shows exactly those terms for the second trust (7.5/30yrs). On the day of the closing the papers reflected something different, he said it was meant to be "converted" the next day (bank is closed so he can not get the papers), my broker talked to him as well and he assured him that all was fine to be changed the next day. Well, next day I get a 10 year not 30 year trust more than duplicating my payment.
I could not not sign at closing or I would loose my escrow deposit $. Next day he says over the phone he got confused on what BB&T told him, my options were to come up with more money, or refinance...he could help by paying the fee. Well, I'm no longer the ideal customer (the large 380K trust already in Wells Fargo's pocket and the comission in Ron's pocket) since it's just for a small second trust. I contacted Wells Fargo at every level, they had Ron Seligmann's supervisor contact me (Patrick) and when it was time to meet he cancelled all meetings and stopped responding to e-mails or calls.
Clearly Wells Fargo supports his consultants misleading clients, they get their business and then claim that the other part of the business is not theirs there is nothing they can do about it. I am outraged, I have all in writing from Ron Selimann. Avoid this person and know that Wells Fargo clearly supported that kind of "doing business" when refused to discuss with me as a client. Ron Selimann is as close as a con man as it gets, beware!
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1. Written by ioana, on 01-08-2008 13:08
You are not the first one Wells Fargo did this to! The are crooks and all about ripping people off!!
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2. Written by unbelievable, on 31-07-2008 20:52
Read your documents. Dont just sign. If a good faith estimate disclosure goes up you have to resign. It is faulty on both ends; yes he shouldn't of lied but you should have read your papers. You also have a 3 day recission period when refinancing as well!
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3. Written by cover your butt!, on 29-07-2008 10:54
Frankly if it were me, it wouldn't even made it to closing. A good faith estimate is just that..an estimate. When I bought my house I hired an attorney to read over everything and make sure everything was what it was supposed to be. When you're dealing with that big of a deal you shouldn't go it alone! BTW, I have a Wells Fargo mortgage and it's been fine and no issues, but I knew what I was getting into. Hope you get it straightened out.
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4. Written by wells fargo, on 26-07-2008 22:18
 Wells Fargo *** eggs! I believe every word. you can't rationalize with big banking today. Wells Fargo will screw every one they can.
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