If your payment is due on a certain date they will harrass you until you pay them.
Calling your phone from sun up to sun down. Also when you need help they have all the excuses in the world not to help you. Its like they want to repo the *** car. They suck as a company 1290cf8
Comments (87) |
| 1. Written by soon to be leaving wells on April 18, 2012 from minneapolis, minnesota, US I have checking and savings accounts with Wells for 20 years. Both have positive balance and my credit card balance is not even at half the allowable level - however they turned down a refinance on a truck loan that is 100% current because of an open home equity loan. Really? I am so happy we the citizens bailed them out. |
| 2. Written by Pi**ed on April 13, 2012 from latrobe, pennsylvania, US As for Wells Fargo Auto....they have the poorest customer service I have EVER had to deal with in my 40 years!...We did not finance our auto loan through them but were transferred when they took over Wachovias dealer services.We fell behind on 1 payment when my husband got out of the service and we have been waiting on his VA disability.I had an agreement with one decent rep I had been working with at Wells fargo, and was told as long as I continued to call her and make arrangments every month so that I did not get farther behind that I would be ok....go figure they took my account from her and moved it around to several different reps. I called yesterday to set up my usual payment and was informed that they could not except a payment past the next 48 hours. I kindly explained that this was the way I worked things out with a prior rep until disability got worked out. He then transferred me to a real B**ch named Jessica. She was extremely rude, was trying to put words in my mouth saying that I said I was NOT going to make a payment when I said NO I NEVER said that I indeed said I was trying to set up a payment for in 2 weeks! she cut me off said she wasn't putting words in my mouth and insisted that I was refusing to make my payment then informed me I had till 5 pm the next day or she was sched. our vehicle for repo! then said well I am not arguing with you and hung up on me! With that being said ...IF I was not showing any good faith that I was trying to get that 1 payment caught up and IF I was blowing them off I could maybe understand...however that was so much NOT the case! I was trying to set up a payment. End of my scenario...I had to borrow money from a friend from their credit card to make a payment to prevent that 1 payment causing me to lose our vehicle! Thank GOD for her cause Wells Fargo and their employees (most except a slim few) act as if you are beneath them and as if you are taking money from their *** table just cause you are 1 month behind! I hope carma bites Jessica and knock her off her high horse, maybe a few proper business manners to be taught to her would be beneficial to Wells Fargo. I had someone on another forum tell me that they can NOT refuse to take my payment and I totally intend on trying to verify that along with the whole policy of repoing a vehicle for being behind on 1 payment. |
| 3. Written by BAMF 23 on September 13, 2011 from las vegas, nevada, US Wells Fargo is a terrible finance company. No compassion for their customers in this economic crisis we are all going through. I was a good customer been with Wells Fargo for the whole time I had my loan(3 years) up until they repossessed my car last week over 2 late payments and 400 in late fees accumulated in 2 months. Most auto loan finance companies give 3 sometimes 4 months before they want your car. Don't ever choose wells fargo for any of your banking needs all they really want is your money. STAND BY YOU HAHAHA! |
| 4. Written by wow sorry a**es on August 30, 2011 from doylestown, pennsylvania, US Well I've been with them for some time myself had a few run ins but yes they called but they worked with me BUT NOW I'm on my last car payment an its only 400 told me last month it was 7something to finally pay it off now asking for almost 1400 for mii last payment n can't even. Tell me why. Sorry a** company at the last min. Wow |
| 5. Written by Justme on August 11, 2011 from overland park, kansas, US Wells fargo is far from perfect. I know if your a few days late the calls start. But from my experience good and very bad they have always made arrangements with me. Its my fault for them calling me cause I get behind on my payments. The reason most of us have a loan from them is cause our credit sucks. So yes they do call alot but most of the loans they give out are high risk. |
| 6. Written by beth on July 19, 2011 from monroe, michigan, US I have always been up front with wells fargo about my situation and they did not care. A few months ago the women that my grandma talked to called her a worthless piss of *** and the same women told me to take the bus rout and i dont even live on one ! I tryed making payments and to work something out with them but they refused! I will never deal with their sorry *** again and i hope they go out of business for good! |
| 7. Written by well fargo is dirty *** on July 19, 2011 from bakersfield, california, US worst customer service rip off bastards. worst decision for auto finance. STAY AWAY FROM THEM! |
| 8. Written by Refused to Refinance my Auto L on June 15, 2011 from new york, new york, US I hate, hate, hate Wells Fargo! They are satans lap dogs. The nerve of them to turn my refinance request down but our tax dollars bailed them sorry sons of satan out of their mess. The customer service idiots even have the nerve to call on a Sunday morning 8:00am sharp! I have their numbers taggged and now they go straight to voicemail. Who cares! My car is almost paid for let them wait since they want to refuse me. |
9. Written by YOU SUCK on May 31, 2011 from portland, oregon, US Never again in my life will I do any banking or loan transactions with Wells Fargo. I had a car loan through them, made my payments on time and even extra each month to pay it down. I get a 10 day pay off from them because I was selling the car, I go in to a branch and overpay to make sure it pays it in full and they can't come back with I owe more. They tell me the money will be posted immediately and that i would get the remainder within 3-5 days along with my title to give the buyer.. they decide to 'forget to post my payment' for 3 days and then short me the remainder saying that it was the added daily interest.. A 10 day payoff means that what they quote me is good and if I paid that same day I should be golden. I keep calling to get my check and title and they continue to give me the run around telling me they can hold my money for 10 extra days.. Um 19 days is not 10 sorry. Not only did they cause me a massive headache they caused the buyer the same thing. Wells Fargo you should be ashamed of yourself. If i was 19 days late giving you money then I would have a sorts of late fees and interest. |
| 10. Written by Ann Johnson on May 6, 2011 from austin, texas, US Wells Fargo, ugh!!! I have a car financed through them and after 59months of car payments the 60th and final payment is accuring interest, I have made my payment with interest, mailed it 5 days ago and they are saying I am late... I gave them the money order number and the date and they are still calling. Let them come and try and take my car... All *** is going break loose... I called Better Business Bureau and I want my title |
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