Wells Fargo - MORTGAGE DISASTER

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Home » Consumer Reviews » Mortgage » MORTGAGE DISASTER

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MORTGAGE DISASTER

May 3, 2008

Wells Fargo complaint by Robsbutt

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I have an adjustable mortgage. The value of my home has dropped 27% based on comparable properties in my tract. Wells Fargo/ASC has claimed to work with me but they just yank your chain. My rate is now at 9.95% and we cannot continue to do this. It seems to me that with all the losses the banks should be willing to work with homeowners, adjust their rate and market value and get them back on the right track, instead of ripping their houses out from under them. My credit used to be above average and now I have less than 500. This doesn't just affect me, it has affected my marriage and my 13 year old twins. Where are the answers?? And yes, I have to file bankruptcy.

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Comments (1)

1. Written by Sharmane, on 08-05-2008 18:13

i am in the same situation. I have been trying to do a loan modification since December 07 with ASC and still nothing has been accomplished. There are so many different reps that answer one person tells you one thing and the next day someone else tells you different. My rate was @ 7% and it is now at 10% big differnece and its going to adjust again i July. I am sick and tired of this mortgate company yanking my chain too!!!

I ask to speak to upper management and all of a sudden nobody is available. Who can we really depend on for help,"NO ONE". ASC sends me letters telling me to contact my local HUD agency i did that and still no response. WE NEED HONEST, RELIABLE HELP!!

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