Wells Fargo Complaints and Reviews

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Wells Fargo
Main address: 420 Montgomery Street 94104 San Francisco CA
1-800-869-3557 , ,
  • 825 complaints
  • $1.4M claimed losses
  • $1.6K average
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  • Aug 30
  • Banks
  • Fayetteville, North Carolina
  • Checking Account
  • 3
  • 3
  • 9

I OPEN AN ACCOUNT AT WELLS FARGO WITH DIRECT DEPOSIT AND THAT WAS THAT . NOW I GO TO AN ATM AND IT SAYS I AM NOT PERMITTED TO MAKE ANY ATM DEPOSITS!!! I WAS LIEK WHAT ??? SO I CALL AND THEY TELL ME I HAVE A SECOND CHANCE ACCOUNT AND I AM RESTRICTED BY THIS AND OTHER RULES . REALLY? I VE NEVER HAD ANY BANK ISSUES AT ALL I DO HAVE BAD CREDIT BUT IM NOT ASKING THEM FOR A LOAN I JUST WANTED TO... Read more

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  • Aug 30
  • Banks
  • Reno, Nevada
  • Poor Customer Service
  • 5

i was at the wells fargo in reno nevada on california and arlington i was waiting for emanuel davis a teller he had told me to come down and get the money he owed me since it was payday so it was personal but what happened inside was wrong it is a place of business i was closing a couple of accts while waiting and he came in and i told him that he said out loud i dont give a *** what u do threw... Read more

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  • Aug 27
  • Banks
  • Woodstock, Georgia
  • Flood Insurance
  • 6

Even with the Class Action law suits and Government fines and settlements, nothing has changed. WF improperly demanded and charged my account for flood insurance even thought I have 4 times provided proof from FEMA that my condo is not is a flood zone. Over charging me for insurance just so they can get a percentage of the insurance premium. For the 10 years I had his mortgage no floood ins... Read more

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  • Aug 23
  • Banks
  • Grand Junction, Colorado
  • Wells Fargo Banker
  • 13

I was pulled back to her to verify a check and she asked for a second ID from me. I was a bit exuberant giving my second ID to her and she began getting rude saying I threw it at her which I did not and then I was mad for being accused of throwing it at her. I told her if I had thrown it at her I would have hit her with it. Her whole attitude was in the latrine and Mine at that point become so... Read more

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  • Aug 20
  • Banks
  • Money Transfer
  • 13

I went to a WF Branch at 726E Valley Blvd, Alhambra, CA to make a money transfer. The banker Ms Ju suggested Surepay, which was fine with me. But the problem is, to finish the transfer she needed to CALL customer service to get an access code INSTEAD OF letting me to check my email to find it. Of cause there's no freaking code in my email. So she instantly informed that there's nothing she can do... Read more

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  • Aug 04
  • Banks
  • Des Moines, Iowa
  • Home Mortgage Loans
  • 1
  • 1
  • 40

When my fiance came off of a 8 year active duty stint in the United States Coast Guard, he had a difficult time finding a job (like many veterans). Finally, a year and a half of being unemployed came to an end, as he was offered a job; unfortunately this job ended-up being 2 hours from our home. Rewind to the origin of the issue: WF overestimated (doubled!) our taxes. Of course, we submitted a... Read more

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  • Jul 31
  • Banks
  • House Loan
  • 2
  • 2
  • 26

We have a second mortgage at Wells Fargo and we were told that we "make too much" to be considered for any assistance with refinancing our loan. We pay 12.5% interest on our second mortgage. This is outrageous as my husband and I both have credit scores in the high 800's. We took out the 2nd mortgage during the real estate boom and are paying the price. Our house is underwater by about... Read more

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  • Jul 21
  • Banks
  • Careless Customer Service
  • 16

Wellsfargo is through devil and they care less about you period. They try to make up their lawsuits by over charging people that owe them. The lawyers are in on it too. Read more

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  • Jul 21
  • Banks
  • Unreasonable Policy Change
  • 32

Wells has decided that with their Bill Pay feature that they no longer allow the customer to use their credit card as a source of funds. I called the bank and asked why. The rep told me that they had made a policy change. I asked why and the answer I received was that she did not know. The reason I use the credit card as a source it to protect my checking account from sudden or unexpected debits... Read more

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  • Jul 19
  • Banks
  • Appleton, Wisconsin
  • Overdraft Fee
  • 24

TELLER MANAGER KIMBERLY WILL MOCK YOU AND TREAT YOU LIKE A CHILD WHEN YOU INQUIRE ABOUT OVERDRAFT FEE. CAME IN WITH QUESTIONS ON A TRANSACTION AND SHE YELLS OUT LOUD "DONT SPEND MONEY YOU DONT HAVE" WITH A LINE OF PEOPLE BEHIND ME. CLOSING MY ACCOUNTS AND WILL NEVER BANK WITH WELLS FARGO AGAIN. GET NEW MANAGEMENT AND TREAT PEOPLE WITH A LITTLE RESPECT. YUCK. I WILL ABSOLUTELY NEVER RECOMMEND... Read more

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