Wells Fargo Complaints and Reviews

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  • Customers like
    • Nothing when i moved away from an area with alot of branches1
  • Customers don't like
    • Rude representatives10
    • Dishonest9
    • Incompetant9

  • 7 hours ago
  • Banks
  • Waynesboro, Virginia
  • Business Credit Card

Had business credit account since 2004. Missed ONE payment on my credit card because of snail mail, had to cancel the check, then learned that my interest rate jumped skyward to 27.99%, monthly payment doubled. Went to a branch, made my late payment, explained what had happened. They reversed a $39.00 late charge, gave me a number to call to reduce my interest rate. Made the call to learn... Read more

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The assistant manager (Mr. Scott) at the Wells Fargo branch on North Water street in Greenwich CT is incompetent and dishonest. He promises anything you want just to get you to transfer to his bank. Buyer beware. Feel free to email me at DomVivona@aol.com. Add comment

  • 1 day ago
  • Banks
  • Costa Mesa, California

I make checks deposited on 17st Costa Mesa ATM machine they lost all my check they could not found it because they not took enough time to search it . After 4 week they send me a letter and say they destroy all the checks. I talked to customer service the said Not them responsibility, that was shame the check was in the. customer have to sacrifice I have to come back to call my customer to... Read more

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  • 1 day ago
  • Banks
  • Athens, Georgia
  • Banking
  • 2
  • REVIEW RATING 4/5

Be careful when opening a bank account at Wells Fargo. I was continually harassed to open an account. I finally did and now I can't deposit cash at an ATM, but I can withdraw. This makes no sense. I do have checks and a Savings account so its better than a prepaid card but what sense does that make. You can only deposit money inside a branch. What if there is an emergency and you can't make... Read more

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  • Sep 01
  • Banks
  • Spokane, Washington
  • Wellsfargo Bank
  • 11
  • REVIEW RATING 5/5

I’m not your average consumer. I’m 47, a professional, a couple degrees, etc. I bought a hot tub/spa in Spokane, WA and took advantage of a 12 mos, same as cash deal. That ended up to be assumed somehow by WellsFargo, I guess, since that’s ultimately where my payments went. It was my understanding that I would pay even payments for that time, without interest, and then the debt would be... Read more

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  • Aug 27
  • Banks
  • Middletown, Rhode Island
  • Command Asset
  • 15
  • REVIEW RATING 3/5

I am the daughter of a banker and I am not ***...went there on the recommendation of a friend. Each month the bottom line kept getting lower even though "official" fees were only 0.75%, at a time when the market was doing well. Upon closer examination of statements, realized they were churning my account, ignoring my stop loss orders, and an advisor had recommended a variable annuity...for which... Read more

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  • Aug 26
  • Banks
  • East Hampton, Virginia
  • Bank Account
  • 25
  • REVIEW RATING 4/5

I couldn't have a regular checking with Wells Fargo in NC. So they "generously" gave me what they call opportunity checking account. So at first I'm grateful. Till I continuously am over drawn EVERY month for at least 2 months in a row. So naturally now am super careful watching every $ so I dont have to pay any late fees. Checking everyday my purchases. Howbout I check and my account has a... Read more

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  • Aug 23
  • Banks
  • Vidalia, Georgia
  • Credit Card
  • 30
  • REVIEW RATING 3/5

I had a wells fargo credit card with a high balance on it, I was referred to their payment assistance dept. What a joke. You get a different answer every time you call or they call you. They harassed me constantly calling my cell phone continuously. I did get behind but they said they would work with me. Yeah right, continued to call and demand payment. I recently paid the card off and... Read more

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  • Aug 21
  • Banks
  • Jacksonville, Florida
  • Wells Fargo Account
  • 34
  • REVIEW RATING 4/5

I have had the worst customer no-service experience ever from CSR Crystal employee id 73040 on Aug 21, 2015 at approx 7:00 pm. She was very argumentative and wanted to talk over me every time I tried to form a sentence, she did not want to listen to the problem about the fraud that Wells Fargo contacted me about. When Wellsfargo contacted me about fraudulent activity that was going on on my... Read more

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  • Aug 19
  • Banks
  • Hayward, California
  • 1
  • 1
  • 15
  • REVIEW RATING 4/5

The beginning of the year I purchased two health insurance policies for my children. I used my wells fargo debit card to make the first premium (arround $200 ea). Before my policy started I decided not to go with the insurance and had them cancel the policy. During this time my debit card had fraud issues and I was forced to be sent a new card/number. After going around and around with the... Read more

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