Wells Fargo Complaints and Reviews

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  • Customers like
    • Nothing when i moved away from an area with alot of branches1
  • Customers don't like
    • Rude representatives10
    • Dishonest9
    • Incompetant9

  • 1 day ago
  • Banks
  • Middletown, Rhode Island
  • Command Asset
  • 6
  • REVIEW RATING 3/5

I am the daughter of a banker and I am not ***...went there on the recommendation of a friend. Each month the bottom line kept getting lower even though "official" fees were only 0.75%, at a time when the market was doing well. Upon closer examination of statements, realized they were churning my account, ignoring my stop loss orders, and an advisor had recommended a variable annuity...for which... Read more

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  • 2 days ago
  • Banks
  • East Hampton, Virginia
  • Bank Account
  • 17
  • REVIEW RATING 4/5

I couldn't have a regular checking with Wells Fargo in NC. So they "generously" gave me what they call opportunity checking account. So at first I'm grateful. Till I continuously am over drawn EVERY month for at least 2 months in a row. So naturally now am super careful watching every $ so I dont have to pay any late fees. Checking everyday my purchases. Howbout I check and my account has a... Read more

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  • Aug 23
  • Banks
  • Vidalia, Georgia
  • Credit Card
  • 26
  • REVIEW RATING 3/5

I had a wells fargo credit card with a high balance on it, I was referred to their payment assistance dept. What a joke. You get a different answer every time you call or they call you. They harassed me constantly calling my cell phone continuously. I did get behind but they said they would work with me. Yeah right, continued to call and demand payment. I recently paid the card off and... Read more

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  • Aug 21
  • Banks
  • Jacksonville, Florida
  • Wells Fargo Account
  • 29
  • REVIEW RATING 4/5

I have had the worst customer no-service experience ever from CSR Crystal employee id 73040 on Aug 21, 2015 at approx 7:00 pm. She was very argumentative and wanted to talk over me every time I tried to form a sentence, she did not want to listen to the problem about the fraud that Wells Fargo contacted me about. When Wellsfargo contacted me about fraudulent activity that was going on on my... Read more

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  • Aug 19
  • Banks
  • Hayward, California
  • 1
  • 1
  • 13
  • REVIEW RATING 4/5

The beginning of the year I purchased two health insurance policies for my children. I used my wells fargo debit card to make the first premium (arround $200 ea). Before my policy started I decided not to go with the insurance and had them cancel the policy. During this time my debit card had fraud issues and I was forced to be sent a new card/number. After going around and around with the... Read more

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  • Aug 18
  • Banks
  • Saint Paul, Minnesota
  • 12
  • REVIEW RATING 4/5

I walked into the CoonRapids,Mn branch to get a 3mos statement..at the time there was only 3 people ahead of me. I waited a rediculous 45min to 1hr and watch the 3 before me and 4 people who came after get service by a Banker. A woman then walks in and within 5 min she was approach buy the same greeter guy that told me to have a sit..he told her that a Banker was assign to help her. I confronted... Read more

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  • Aug 17
  • Banks
  • Boston, Massachusetts
  • 14
  • REVIEW RATING 3/5

Horrible bank they *** you over anytime that they could from freezing your acct to taking your money or simply not letting you borow money when i put more than 1,000 in my acct a month ... Together well go far no their taking any chance to play you as a fool and make you belive their on your side ... DO NOT ENROLL WITH WELLS FARGO IT IS A WASTE OF TIME MONEY AND STRESS BECAUSE YOU WILL BE... Read more

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  • Aug 16
  • Banks
  • Raleigh, North Carolina
  • 2
  • 2
  • 24
  • REVIEW RATING 5/5

We have had all our banking business with Wells Fargo for about 5 years now. Small business, personal, savings, two teen checking accounts and their savings and our home mortgage. Never had a problem until a recent customer of ours bounces a check of over $15,000. It sucks and we have had to fight to get this corrected through legal litigation. But what is worse is the bank (loss prevention) not... Read more

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Loss an prevention is what they tell you. It is really that your account was hacked. That is why they refuse to explain or give details. Go to justice department if in pa call 717_231_7540 Add comment

  • Aug 13
  • Banks
  • Montana Province, Bulgaria
  • Checking Account Debit Card
  • 13
  • REVIEW RATING 3/5

Wells Fargo, home of going for "gr8" (8 accounts per household) where everyone gets more than they ask for. I once turned in a business banker that had been explicitly told 'No' to a business line of credit. He proceeded to open both personal LOC and a Business LOC. The customer, who lived in my town and considered me their banker, came into my office and apologized profusely for moving their... Read more

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