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1.7 Based on 131 reviews
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  • Customers like
    • I always felt secure 2
    • Nothing so far 1
    • Quality 1
  • Customers don't like
    • Rude representatives 14
    • Incompetant 13
    • Dishonest 12

Person was very rude did not care if I Bank there or not

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*** *** bank

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BANK LEAST AFFECTED BY THE BANKING DISASTER WHO DID NOT NEED OR WANT THE BAILOUT BUT WAS FORCED TO TAKE IT. PAID IT BACK THE SECOND IT WAS ALLOWED TO DO SO. CHECK IT OUT FOR YOURSELF. EXCELLENT SERVICE AND ATTENTION TO DETAIL. CONSCIENTIOUS WITH CUSTOMER BEST INTEREST ALWAYS INCLUDED IN DECISIONS MADE. I HAVE BEEN CUSTOMERS FOR MANY YEARS AND THE SERVICE AND ATTENTION TO OUR NEEDS IS BEYOND EXCELLENT. NOT MANY PLACES CAN BOAST THAT. I HIGHLY... Read more

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We pay contractors weekly for their work of renovating our property. When they go to Wells Fargo to cash their personal checks issued to them, they have been having problems ,but never had before. There was no reason why their pay, that they worked for should have been held up for a week, while it cleared our bank ( different bank). The week after that when he went to cash the next check , the month was accidently written as a 9 when it was... Read more

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I have been a Wells Fargo customers for the past 27 years as a mortgage holder and several bank account personal and business. After paying down my mortgage to a balance of $3408.00. I decided to applied for a home equity line of credit. Knowing Wells Fargo held my current mortgage and them knowing my history i applied with them. Only to get to the process of being conditionally approved by the bank and after 2 weeks of waiting to be declined. I... Read more

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On June 1, 2016, I received an insurance check to repair the flooring in my dining room/kitchen/ breakfast nook after a minor water issue. The check was issued to both WELLS FARGO and myself. After 12 or so phone calls to WELLS FARGO and multiple conflicting answers regarding the process of funding the repair, I was finally directed to the Wells Fargo insurance claim department. The first representative I spoke with could barely form a proper... Read more

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I just want to say how disappointed I am I have been with Wells Fargo for years now! And it shocks me that someone couldn't have the education to help me. I call to get a new card just because I changed my last name and I tell the guy that and he claims my card as "lost" when I specifically said DO NOT CHANGE MY NUMBER what does he do he changes my card number and now I can't use my debit card all weekend long because I work all weekend long... Read more

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In October of 2015 my mom had transferred $2000 from her chase quick pay account via my email to my Wells Fargo account. My email was connect to the wrong account. The money never hit my account and was never sent back to hers. We have several complaints and claims with Wells Fargo. They refuse to help us retrieve the money. They claim that it's not in there hands and they can not do anything about the issue. Read more

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"Nick" the mgr with the biker tattoo on his hands goes out of his way to be rude to customers. Customer as enemy. Hey Fatso, you need that job it's the best you can get. Read more

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I wanted to payoff my 401k loan. So I went to their retirementplan website. It has no single information about loan payoff. It says call customer service. That's All!!!. I called Customer Service and waited for nearly 1 hour and phone got cut off. I searched their website and could not find any information. Also they have one of the weird way of showing the transaction report. I can never understand easily my personal contribution and... Read more

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