Wells Fargo Complaints and Reviews

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  • Customers don't like
    • Rude representatives10
    • Incompetant8
    • Misinformation8

  • 1 day ago
  • Other
  • Reading, Pennsylvania
  • 9

wells fargo banks can really burn in *** after what they did to me, not only did they take all my money but whenever you use your card they never complete the *** transaction until days later. THEY LEFT ME WITH $0.00 IN MY ACCOUNT. I HAD OVER $300 IN IT. Now how do I pay my bills? with my tears right. They charged me a ridiculous fee of 78.94 for no type of reason and THEY TOOK IT OUT OF MY... Read more

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  • 2 days ago
  • Auto Financing
  • Austin, Texas
  • Auto Loan Customer Service
  • 2
  • REVIEW RATING 4/5

I may be shopping for a new insurance company since my rate has gone up, and I need to know what is required in the loan. Now if I had good filing skills I would probably be able to find the paperwork stating what they are, but the way it worked, I went to a car dealer, and the car dealer people made some kind of deal with the insurance company and the loan company before I left with the car. ... Read more

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  • Jul 30
  • Banks
  • Los Banos, California
  • 4
  • REVIEW RATING 4/5

I filed an application for a home equity line of credit I was told 12 times it would close today this started 7-3-15 they lost my trust papers 5 times even the day after i closed they called and asked for the trust papers I told them you have 5 copies already and I already signed all the closeing documents this went on untill 3-28-15 then they funded the loan 2 days after it was funded I called... Read more

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  • Jul 26
  • Banks
  • Fort Myers, Florida
  • Wells Fargo Checking Account
  • 28
  • REVIEW RATING 4/5

Worst bank ever. Two years ago a branch manager from a nj location had allowed fake check to be deposited into my account they froze my accounts refused to release my paycheck and than closed my account. Now two yrs later i go to see if i can open new account in fl where i live now no problems til 4 days later where once again im being penalized because of a branch managers error they froze my... Read more

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  • Jul 24
  • Banks
  • Millville, New Jersey
  • 12
  • REVIEW RATING 4/5

Every time i have deposited a work check at the atm, it would give me access to at least half of it til next day. But the last 2 times I've deposited it, the bank puts a hold on my check and won't let me have any access to it. I ran out of gas because of this and won't be able eat anything til tomorrow now. I'll call to see why and they won't give me any information. Seriously pissed off, how is... Read more

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I have never came in contact with such a racist and rude person as this man Fayazali S Kassam he says to be educated but his attitude show other wise, he wasn't helpful at all and I had to go to a different bank just to avoid him and not have to see his face . This man Fayazali S Kassam shouldn't be employed anywhere dealing with customers. Add comment

  • Jul 22
  • Banks
  • Tucson, Arizona
  • Wells Fargo Online Banking
  • 22
  • REVIEW RATING 4/5

I have been a customer of Wells Fargo for many years I am NOT old senile person I am 60 years old which is not that old my personal online banking account has been screwed up for 2 months I had to go to the bank several times and get it straightened out it happened again yesterday went to the bank today July 22nd 19 201 I was given Christopher Oaks to help me he was condescending treating me like... Read more

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  • Jul 20
  • Loans and Mortgages
  • Pawnee, Illinois
  • Wells Fargo Auto Loan
  • 16
  • REVIEW RATING 3/5

So a neighbor decided to sell me his 2004 Jeep which he purchased via a loan through Wells Fargo. I contacted my bank and started my own auto loan process. My bank tells me that they need a copy of the title faxed from Wells Fargo. My neighbors called and was told it would take 3 days! 3 days to fax a title? So we wait. On day 4 we conference called and was told there must have been a... Read more

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  • Jul 20
  • Banks
  • Land O Lakes, Florida
  • Wells Fargo Account
  • 1
  • 1
  • 24
  • REVIEW RATING 3/5

This morning as I checked my balance at Wells Fargo I noticed they posted a service fee of $13 on my checking account. According to the contract (everything is a contract when you sign up for something) I was told there is no service fee as long I don't request hard copies of my statements. I've been a customer from 1995 at First Union, Wachovia and now Wells Fargo and I am treated like this.... Read more

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  • Jul 20
  • Banks
  • Erie, Colorado
  • Wells Fargo Account
  • 16
  • REVIEW RATING 4/5

My 68 year old mother who can't read write English and computer illiterate is not allowed online access because she's not physically the person who logs her in and monitor her own account. We had access online at one point but was locked out. We needed it resetted but was told its agaist their policy to let anyone else but the account holder access. Prior to being locked out, we found numerous... Read more

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